What is your cancellation policy?

Please provide at least 24 hours’ notice to cancel or reschedule. Late cancellations may incur the full service fee.

What information should I provide?

Your dog’s safety comes first. Please share medical, behavioral, and access details before the first visit.

What vaccinations does my dog need?

Dogs should have current vaccinations, identification, and emergency contact information. Puppies must follow veterinarian vaccination guidance.

When is payment due?

Payment is due at booking or service completion. Accepted payment methods and pricing are confirmed during scheduling.

What happens during bad weather?

Weather-related changes prioritize safety. We’ll communicate promptly and coordinate a suitable alternative whenever possible.